Tele-Consult Charges

Teleconsult +Tele ART Charges

$35 onwards
  • Includes Tele-consultation, Tele-ART, MC
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1. Due to patient safety concerns, we reserve the right to advise cases not suitable for teleconsult to the nearest PHPCs for physical consult
2. As far as possible, we endeavor to serve you on time. However, certain complex cases may result in delay of subsequent cases. We apologize for any inconvenience caused.
3. Medications charged separately
4. Medication Delivery charges may differ for different location
5. You are required to remove any virtual background. Video Camera has to be switched on at all times during the tele-ART
6. Surcharge applicable for teleconsult after Weekdays 4pm and Weekends/Public Holiday.

Frequently Asked Questions

  1. Photo ID for verification at the start of consult.
  2. MOH Approved ART Kit for supervised tele-ART.
  3. Device with Web Browser and STABLE internet connection

PayNow only. Details will be shared with you after the consult.

Once payment is made, you should receive the following digital copy of:

  1. Receipt
  2. Medical Certificate
  3. MOH Result Slip (this document is a proof of successful submission of your result to MOH)

Within 2 hours upon making payment, subject to availability of courier.

We assure you that MOH submission is done immediately at the end of every consult. We will send you the MOH ART Result slip as the documentary proof of successful submission to MOH. 

Please call the MOH Hotline at 1800 333 9999 if you have yet to receive the SMS from MOH after 24 hours. Please let them know that our clinic has done all the required steps to submit the correct information (including the SMS number) and you have the result slip with you. Please kindly ask them to trigger the SMS again. 

Please let us know if there are any issues and we will escalate it further to the relevant authorities.